Configure Portal auto logout

Auto Logout is an organization-wide setting that forces Portal users to sign in again after a configurable duration. Org Admins turn on Auto Logout and choose how long users can stay signed in before the Portal ends the session.

Auto Logout is off by default.

Before you begin

  • You must have the Org Admin role.

Turn on Auto Logout

Select your profile name or picture, then choose Settings.

Select your profile name and select Settings

Select Other Settings, then locate the Auto Logout section.

  1. Select the Auto Logout checkbox. The Log users out after field appears.

  2. In Log users out after, enter a whole positive number. The field does not accept decimals, negatives, or partial time values.

  3. Choose Hour(s) or Day(s). The minimum duration is 1 hour.

The Auto Logout setting in Other Settings, with the checkbox selected and the Log users out after field visible.

Turn off Auto Logout

To turn off Auto Logout, clear the Auto Logout checkbox on the Other Settings page.

How the timer is measured

The Auto Logout timer begins when the user signs in to the Portal. Activity within the Portal does not reset or extend the timer.

When a session expires

When the timer expires, the Portal redirects the user to the sign-in page with the message "Your session has expired. Please log in again." No warning modal appears before expiry.

After the user signs in again, the Portal returns them to the page they were on before their session ended.

How Auto Logout interacts with in-progress sessions

During a manual session, a user tests a device through the Portal UI (selects a device, uploads an app, and interacts with the device in the Portal). During a mixed session, a user watches an automation session run in real time.

If the Auto Logout timer expires while a user has an active manual or mixed session, the Portal defers the logout until that session ends. The user finishes the session normally, and the Portal logs them out afterward.

Automation, CLI, scriptless, and other non-UI sessions continue running uninterrupted. The user is still logged out of the Portal.

How Auto Logout interacts with SSO and identity providers

Kobiton enforces Auto Logout independently of your identity provider. Single logout (SLO) is not required. Auto Logout works on both SSO-enabled and non-SSO organizations.